Pricing
What it costs, and when you know it
One fee to find out what is wrong, one written number to fix it, and no clock running quietly in the background.
The visit
$80
Flat $80 diagnostic, credited toward the repair when you approve the work.
Written estimate before anything is opened up. If you decide not to go ahead, the diagnostic is all you have spent, and the written findings are yours to take to whoever you like.
What it costs
What does a Sub-Zero repair cost in Ponte Vedra Beach?
Most of this work lands between $240 and $2,340, parts and labour together, and the visit that decides which end of that you are at is a flat $80 credited to the repair once you approve it. The firm number is written down after the diagnosis, not guessed at over the phone.
| Work | Typical range |
|---|---|
| Diagnostic visit | $80 flat, credited to the repair |
| Door gasket or seal replacement | $240–$650 parts and labour |
| Evaporator or condenser fan motor | $250–$580 parts and labour |
| Defrost heater, thermostat or sensor | $250–$640 parts and labour |
| Ice maker, water valve or supply line | $240–$670 parts and labour |
| Electronic control board | $400–$820 parts and labour |
| Compressor or sealed-system repair | $860–$2,340 parts and labour |
| Replacing it | Typical range |
|---|---|
| Typical 36-42 inch built-in, the usual repair-or-replace comparison | $11,600–$16,800 |
| Custom panels and integrated cabinetry, on top of the appliance | $2,000–$5,000 |
| Replacement wine storage or an undercounter unit, appliance only | $3,500–$5,500 |
Written estimate before anything is opened up. The invoice carries one number; a band is what can honestly be published before the cabinet is open. The full table is on the pricing page.
Why the price is a band and not a number
A single published figure would have to assume the fault before anyone has looked at the appliance, and the same symptom — a fresh-food side drifting warm, say — can be a stalled fan or a sealed-system problem an order of magnitude apart in cost. A band is what can honestly be published in advance: it is wide enough to be true and narrow enough to act on.
The sequence behind it is fixed. You pay one flat fee for a proper diagnosis with the readings written down. You then receive a written estimate that separates parts from labour, and it lands inside the band for whichever system the fault turned out to be in. You approve it, or you do not, and nothing is opened up in between.
What moves the number inside the band
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Which system the fault is in
An airflow or defrost fault is a different afternoon from a sealed-system repair, and the estimate says which one you are looking at before you agree to anything.
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What the part costs on the day
Parts are genuine OEM, ordered against the model and serial plate on your own cabinet. We quote the part at what it costs us to buy on the day, not against a list price from a season ago.
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How the unit is installed
A cabinet that has to come out of a tight opening, or an outdoor unit built into a stone island, takes longer to reach than a freestanding one. That shows in the estimate rather than appearing afterwards.
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Whether one visit is enough
If a part has to be ordered, the second visit to fit it is part of the quoted repair. You are not charged a second diagnostic for the same fault.
Customer reviews
What the estimate looked like afterwards
4.8 out of 5 from 67 customer reviews. Each one below is a single visit, described by the person who paid for it.
The crisper drawers had frozen everything in them while the top shelves read normally. He found a temperature sensor hanging loose behind the liner, refitted and recalibrated it, and both compartments settled inside a day.
Callum P.2026-09-16
The freezer column chimed an alarm every night at about the same hour. He watched a full defrost cycle, saw the drain backing up into the trough, cleared the ice plug and fitted a new drain heater clip.
Faye O.2025-11-06
Salt had seized a hinge pin on the outdoor drawers and the door was dragging on the frame. He freed and replaced the hardware and it closes squarely again. The staining on the stainless is still there, which he did warn us about.
Leopold F.2026-06-16
When we tell you not to spend it
There is a point on every cabinet where the sensible answer is no. A twenty-five-year-old unit with a failed compressor and a condenser that has spent two decades in salt air is a replacement conversation, and we would rather have it before parts are ordered than after. That conversation still costs the diagnostic and nothing more.
After the repair
90 days on labour, 365 days on parts, and genuine OEM parts on every repair. The full terms, including what a warranty visit covers and what counts as a new fault, are set out on the warranty page.
Money questions
- What does a Sub-Zero refrigeration repair cost in Ponte Vedra Beach?
- Most of this work falls between $860 and $2,340, parts and labour together: compressor or sealed-system repair runs $860–$2,340. Which band your cabinet is in is what the diagnostic settles, and the figure on the written estimate is the one you are asked to approve.
- Is the $80 diagnostic charged on top of the repair?
- No. The $80 covers the visit and the whole diagnostic sequence, and it comes off the repair the moment you approve the work. Decide against it and the diagnostic is all you have spent: the written findings are yours to take anywhere you like. 90 days on labour, 365 days on parts, and genuine OEM parts on every repair.
- What is the most expensive part to replace on a built-in refrigerator?
- The compressor, and with it the rest of the sealed system — compressor or sealed-system repair runs $860–$2,340, parts and labour. The cost is the work rather than the part: recovery, leak location, a new drier, a vacuum and a charge by weight. Boards, fans, defrost parts and door seals all sit below it.
- When is it worth replacing the cabinet instead of repairing it?
- When the quoted repair approaches what the appliance is worth to you. A comparable built-in runs $8,600 to $19,400 for the appliance alone, before delivery, installation or panels, so a repair in the hundreds is usually the cheaper year. We say which side of that line you are on before parts are ordered, not after.
- What does the first visit cost?
- A flat $80 diagnostic. It covers the visit and the diagnosis, and it is credited toward the repair if you approve the work. You get a written estimate before anything is opened up, so the decision is yours with the numbers in front of you.
- Do you charge by the hour?
- No. The visit is a flat $80 diagnostic, and the repair after it is quoted as one written figure with parts and labour set out separately. A long afternoon on an awkward installation costs what the estimate said it would, and a quick fix is not stretched to fill a minimum. Nothing is billed against a clock you cannot see.
- What is covered after the repair?
- 90 days on labour and 365 days on parts. Parts are genuine OEM, ordered against the model and serial plate on your own unit rather than a generic cross-reference, because the wrong-but-similar part is the most common reason a repair comes back.
- What happens if the repair is not worth doing?
- We say so, and the visit ends at the diagnostic. You keep the written findings and the readings behind them, which are yours to take to a dealer or to a second opinion. We would rather lose a repair than sell one to a cabinet we do not expect to survive it, and that conversation is easier before parts are ordered.