Marsh Tide Appliance Service — independent Sub-Zero refrigeration repair in Ponte Vedra Beach, FL 32082 (St. Johns County). Call (904) 822-9883. # Questions The questions asked on the phone before a Sub-Zero repair is booked in Ponte Vedra Beach, answered in full. Source: https://subzerorepairpontevedrabeach.com/faq/ --- ### Are you affiliated with Sub-Zero? No. Marsh Tide Appliance Service is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by Sub-Zero or its parent company. We work on Sub-Zero appliances exclusively, we fit genuine OEM parts, and we identify the brand only to say which appliances we service. ### What does the first visit cost? A flat $129 diagnostic. It covers the visit and the diagnosis, and it is credited toward the repair if you approve the work. You get a written estimate before anything is opened up, so the decision is yours with the numbers in front of you. ### What is covered after the repair? 90 days on labour and 365 days on parts. Parts are genuine OEM, ordered against the model and serial plate on your own unit rather than a generic cross-reference, because the wrong-but-similar part is the most common reason a repair comes back. ### Do you work on other brands? No. Sub-Zero refrigeration only — built-in and integrated cabinets, columns, undercounter units, wine storage, ice machines and outdoor refrigeration. Working on one manufacturer is how a small shop stays genuinely useful on it. ### When can you come out? Monday to Friday 8:00am to 6:00pm and Saturday 9:00am to 4:00pm. We do not run an overnight or emergency service, and we would rather say so than promise a van at midnight that never arrives. ### How far do you travel? Ponte Vedra Beach is the base, and the van covers roughly forty miles from it — Nocatee, the beaches, St. Augustine and across to Mandarin, San Marco and Deerwood. If you are near the edge of that, call and ask. ### Who handles the refrigerant? Sealed-system work is carried out by EPA Section 608 certified technicians. That certification covers the safe recovery and handling of refrigerant, it is genuinely held, and it is a legal requirement for the work rather than a marketing badge. --- **Contact.** Marsh Tide Appliance Service, Ponte Vedra Beach, FL 32082. Phone (904) 822-9883. Monday – Friday 8:00am – 6:00pm; Saturday 9:00am – 4:00pm; Sunday Closed. The phone is the only channel — this site publishes no contact form and no email intake. **Affiliation.** Marsh Tide Appliance Service is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by Sub-Zero or its parent company. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.